Privacy Policy

Effective Date: September 12, 2026

At YourDairy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

Who We Are

YourDairy provides information about dairy products, branches, partnerships, services, and home-delivery options. Our website address is:

https://yourdairy.vectovision.net/

This Privacy Policy applies to visitors and users of the YourDairy website.

Information We Collect

We may collect personal information that you voluntarily provide through our contact forms, quotation forms, comments, inquiries, or other website features. This information may include:

Your name
Email address
Contact number
Delivery or location details
Messages, questions, or feedback
Any other information you choose to submit

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, referring page, visited pages, and approximate location.

How We Use Your Information

YourDairy may use collected information to:

Respond to your questions, feedback, and quotation requests
Provide information about our products, branches, and services
Improve website functionality and customer experience
Communicate important service or policy updates
Maintain website security and prevent spam or misuse
Understand how visitors interact with our website
Meet applicable administrative or legal requirements

We only use personal information for relevant business and service purposes.

Comments

When visitors leave comments on our website, we may collect the information entered in the comments form, along with the visitor’s IP address and browser information, to assist with spam detection and website security.

An anonymized version of your email address may be sent to the Gravatar service to check whether you use it. After your comment is approved, your profile image may appear publicly alongside your comment.

Contact and Quotation Forms

When you submit a contact or quotation form, YourDairy collects the information you enter so that our team can respond to your request. Form submissions may be retained for customer service, communication, security, and record-keeping purposes.

Please avoid submitting confidential or unnecessary personal information through website forms.

Cookies

Our website may use cookies to remember user preferences, improve performance, understand website traffic, and provide a smoother browsing experience.

If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. This prevents you from entering the same information again when submitting another comment.

Temporary cookies may also be used to determine whether your browser accepts cookies. Additional cookies may be created when users log in or access administrative website features.

You can block or remove cookies through your browser settings. However, disabling certain cookies may affect some website functions.

Embedded Content from Other Websites

Pages on our website may contain embedded content such as Google Maps, videos, images, social media posts, or other external services.

Embedded content may behave as though you visited the third-party website directly. These services may collect information, use cookies, and monitor your interaction according to their own privacy policies.

YourDairy does not control the privacy practices of third-party websites or embedded services.

Foodpanda and Home-Delivery Orders

YourDairy may provide links to Foodpanda for home-delivery orders. When you visit Foodpanda or place an order through its platform, your personal information, payment details, delivery address, and order information are processed according to Foodpanda’s own terms and privacy policy.

YourDairy is not responsible for the privacy practices, website functions, or data-processing activities of Foodpanda or other external platforms.

Who We Share Your Information With

We may share necessary information with trusted service providers that help us operate our website and deliver our services, including:

Website hosting and maintenance providers
Email and contact-form services
Analytics and security providers
Spam-detection services
Delivery or business partners, when required for a requested service

We may also disclose information where legally required or when necessary to protect YourDairy, our customers, our website, or the public.

We do not sell personal information for monetary gain.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected.

Comments and related information may be stored indefinitely so that follow-up comments can be recognized and approved. Contact-form submissions may be retained for customer service and business records.

Certain information may be kept for longer where required for legal, administrative, accounting, security, or dispute-resolution purposes.

Your Rights Over Your Information

Depending on applicable requirements, you may request that we:

Provide access to the personal information we hold about you
Correct inaccurate or incomplete information
Delete personal information that is no longer required
Withdraw permission for certain uses of your information
Provide a copy of information you submitted to us

Some information may not be deleted immediately where retention is required for legal, security, administrative, or business-record purposes.

Requests can be submitted through the Contact Us page on our website.

Data Security

YourDairy uses reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe a child has provided personal information through our website, please contact us so that we can review and remove it where appropriate.

External Links

Our website may contain links to partner websites, social media platforms, Google Maps, Foodpanda, or other third-party services. YourDairy is not responsible for their content, security, or privacy practices.

We recommend reviewing the privacy policy of every external website you visit.

Changes to This Privacy Policy

YourDairy may update this Privacy Policy when our website, services, legal responsibilities, or data practices change.

Any revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact YourDairy through the Contact Us page available on our website.